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FAQ

Frequently Asked Questions

Do you offer a trial or a free plan?

We offer a free plan to all first time subscribers as the default during sign up so that you can evaluate HireNorm for your business. You have the option to upgrade to a paid subscription plan once you have completed your evaluation.

What are the usage limits with the free plan?

The free plan comes with following limits:
  1. 1. Up to 5 registered users
  2. 2. Up to 5 active job postings at a time
  3. 3. Receive up to 10 applications/job posting
To remove these limits please upgrade to a paid subscription plan.

Where can I find my invoices?

You can find your invoices by visiting your billing portal which is accessible via Subscription tab located under Settings.

What payment methods do you accept?

We accept all major credit cards, Amazon Pay, Google Pay and Cash App Pay.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your plan at any time. You can do this by visiting your billing portal which is accessible via Subscription tab located under Settings.

Can I cancel my subscription?

You can cancel your subscription at any time. You can do this by visiting your billing portal which is accessible via Subscription tab located under Settings.

Do you offer discounts for non-profits?

Yes, we offer a one-time 20% discount in the form of a promo code for non-profits that can be applied toward their first payment. Please contact us to learn more.

My company has offices located in different time zones. Which time zone should I use to schedule interviews?

To schedule interviews use your local time zone. HireNorm stores interview schedules by converting the scheduling agent's local time to UTC time. Interviewers at different sites will be shown the recorded UTC time converted back to their respective local time zones.

Which programming languages can I run on your Coding Platform?

The following programming languages are supported in Code Panes, HireNorm's live Coding Platform:
SoftwareHardwareMathematicalWeb
BashAssembly (NASM for x86)FortranJavaScript
BASICSystemCJuliaPHP
CTclOctaveTypeScript
C++VerilogR
ClojureVHDL
C#
COBOL
Common Lisp
D
Elixir
Erlang
F#
Go
Groovy
Haskell
Java
Kotlin
Lua
Objective-C
OCaml
Pascal
Perl
Prolog
Python2
Python3
Python3 for ML*
Ruby
Rust
Scala
SQLite
Swift
* Python3 for ML has mlxtend, numpy, pandas, scikit-learn, pytest, scipy, tensorflow-cpu, keras, torch, nltk, xgboost and gensim packages
The list shown above is expected to change over time.